Frequently Asked Questions
What is the minimum order?
Silvanas – Minimum order is 40 pcs (available in a box of 40, 10 boxes of 4 or 5 boxes of 8)
Cake Pops - Minimum order is 40 pcs, with increments of 20 pcs for additional orders.
Leche Flan - 2 flans (4.5 in x 6.5 in per flan)
How to place an order?
Our products generally require 5 working days notice. To avoid disappointment, best to place your order by Monday night if required for the weekend.
Cake pops orders require two (2) weeks notice. Other large orders and personalised orders require 10 working days notice.
For shorter notice (i.e. 3 to 4 days before pick-up or delivery), please feel free to contact us just in case we may be able to accommodate you based on our capacity.
Is delivery available?
We prefer that you pick up your orders. Pick up areas are located around Sydney (Parramatta area, Blacktown area and Eastern Suburbs). However, if required, delivery is available within the Sydney Metro Area for a small fee. Please discuss this with us when you place your order.
What are the payment options?
We require a 50% deposit on all orders above $100. We may require a deposit for orders under $100. If paying by cheque, payment in full must be received 7 BUSINESS DAYS prior to pick-up to allow for bank clearance. If cake is being delivered, payment must be made in full 4 days (with cash) or 7 BUSINESS DAYS (with cheque) prior to delivery. If you are picking up your cake order, full balance of payment is due upon collection. Payment thru bank transfers are accepted. Bank details will be provided in the tax invoice.
What cake designs are available?
We can discuss the cake designs you prefer. Please feel free to let us know the design you have in mind and we will give you a quote.
How to choose the appropriate size of cake for the number of guests?
Our celebration cakes have the following sizes and number of servings:
- Regular (8 in x 12 in) - about 32 pcs of 1" x 2" cake slice
- Medium (10 in x 14 in) - about 35 pcs of 2" x 2" cake slice
- Large (12 in x 16 in) - about 64 pcs of 1" x 2" cake slice
Is there a way to taste the product before I place an order?
Please contact us for the product you are interested in and we'll prepare a taster's box for you to pick up (when available).